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What were our key metrics last week? I need a quick summary for the leadership sync.
Here is last week's KPI snapshot across your connected sources:
| Metric | This Week | Prior Week | Change |
|---|---|---|---|
| MRR | $482,300 | $471,100 | +2.4% |
| Active Users | 12,847 | 12,390 | +3.7% |
| Support Volume | 318 tickets | 402 tickets | -20.9% |
| NPS | 61 | 58 | +3 pts |
| Pipeline Created | $1.24M | $890K | +39.3% |
Pipeline created jumped nearly 40% driven by the Meridian and NovaTech enterprise deals entering discovery. Support volume dropped after the v4.2 patch resolved the SSO bug. Want me to format this as a Slack brief for #leadership?
Yes, post it to #leadership and flag the pipeline jump.
Done. Posted the KPI brief to #leadership with the pipeline increase highlighted. I also added a note linking the $1.24M to the two new enterprise opportunities with source records attached.
Weekly Active Users
Last 14 days
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